Refunds & Returns
Purchases made on misterhorse.com
When can I get a refund?
- No reason required if the purchase was made within 7 days.
- The product is not working as advertised or has a defect and the purchase was made within 90 days.
How to ask for a refund
To ask for a refund you can use the following contact form.
When can you expect the refund
It can take up to 30 business days to process & return the funds to your account. However, usually it's much sooner.
Purchases made on videohive.net
If you've purchased some of our products via Videohive.net then the above doesn't apply.
To learn more about refunds for products purchased at Videohive.net click here. To ask for a refund, please fill in the form on this page.