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Refunds & Returns



Purchases made on misterhorse.com

When can I get a refund?

  • No reason required if the purchase was made within 7 days.
  • The product is not working as advertised or has a defect and the purchase was made within 90 days.

How to ask for a refund

To ask for a refund you can use the following contact form.

When can you expect the refund

It can take up to 30 business days to process & return the funds to your account. However, usually it's much sooner.

Purchases made on videohive.net

If you've purchased some of our products via Videohive.net then the above doesn't apply.

To learn more about refunds for products purchased at Videohive.net click here. To ask for a refund, please fill in the form on this page.