Privacy Policy

Last updated November 19, 2024/p>

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Mister Horse j.s.a., ID no. 53398963 with registered seat at Gerulatská 4/A, 851 10 Bratislava, Slovakia, registered in the Commercial register of the District court Bratislava I, Slovakia, Sec. Sja, Insert no. 137/B (“Mister Horse”, "us", "we", or "our") operates the www.misterhorse.com website (the "Service") and offers products listed on this website (the “Products”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service and Products. By using the Service, installing the Products or by giving your consent, you acknowledge the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.misterhorse.com

Our Privacy Policy and the processing of your personal data is following all applicable legal regulations, especially the EU Regulation no. 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

Definitions

  • Service
    Service is the www.misterhorse.com website operated by Mister Horse j.s.a.
  • Products
    Products are products of Mister Horse j.s.a. listed on the www.misterhorse.com website (especially software).
  • Personal Data
    Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data
    Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies
    Cookies are small pieces of data stored on your device (computer or mobile device).
  • Data Controller
    Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
  • Data Processors (or Service Providers)
    Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
  • Data Subject (or User)
    Data Subject is any living individual who is using our Service and/or our Products and is the subject of Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service and Products to you.

Types of Data CollectedPersonal Data

While using our Service and/or Products we may ask you to provide us with certain personally identifiable information ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Tracking Data

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and Products and hold certain information.

You can manage your consent preferences in the Cookies Settings.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service and Products. The cookies we use are all necessary for the proper function of the Service and/or Products (the “cookies”). The cookies used may be necessary to ensure the proper functioning of the Service and/or Products, to improve the functioning of the Service and/or Products and to personalize them, to measure traffic and use of the Service and/or Products, and for personalized marketing. Cookies may be temporary or permanent depending on how long they are used. Temporary cookies are deleted when the browser is closed, permanent cookies remain on the user's device for a predefined period of time. In some cases we use third party cookies.

We only use cookies without your consent if it is necessary to ensure the proper functioning of the Service and/or Products. In other cases, cookies or other tracking technologies are used solely on the basis of your consent, which can be granted via the cookie bar. By clicking on "Accept All", you consent to the use of all cookies, including third party cookies. If you do not want all cookies to be used, by clicking on "Settings" you have the option to choose which cookies, other than necessary cookies, will be used.

You can also instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you refuse all cookies, you may not be able to use some portions of our Service and/or Products.

Categories of Cookies we use:

  • Necessary cookies. Necessary cookies are essential for proper functioning of our Service and/or Products. Unlike other cookies, we use these cookies without your consent.
  • Analytical & Performance cookies. These cookies allow us to measure traffic and use of the Service and/or Products in order to improve their quality.
  • Marketing cookies. We use marketing cookies, so that we or our marketing partners are able to offer you relevant advertising.

We use mainly the following cookies:

Name

Purpose of use

Retention period

token

Used by the website to track purchases before or after user signs in.

Persistent until removed

_misterhorse_session

Used to keep track if user is signed in.

7 days

guest_token

Used by the website to track purchases before or after user signs in.

Persistent until removed

remember_user_token

Used to keep track if user should stay signed in after the session ends.

14 days

PAPVisitorId

Used to attribute a sale commision to the potential affiliated partner.

1 year

_ga

This cookie is used to distinguish unique users.

Persistent until removed

_gid

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

1 day

_gat

This cookie does not store any user information, it's just used to limit the number of requests that have to be made to Google

1 minute

__stripe_mid

A cookie used by Stripe to provide fraud prevention

1 year

_fbp

Used to distinguish and keep track of unique users for marketing purposes on Facebook.

3 months

JSESSIONID

Used to help tracking problems with the web

Session

cookies_consent

Used to keep track of user's cookie settings

1 year

Some cookies are set by our trusted 3rd parties:

Use of Data

Mister Horse j.s.a. uses the collected data for various purposes:

  • To provide and maintain our Service and/or Products
  • To notify you about changes to our Service and/or Products
  • To protect us from piracy and unlawful use of our Products and/or Service.
  • To allow you to participate in interactive features of our Service and/or Products when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service and Products
  • To monitor the usage of our Service and/or Products
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
  • To fulfill the accounting and tax obligations
  • To enforce our legal claims
  • To operate our social media accounts

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

Mister Horse j.s.a. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Mister Horse j.s.a. may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us a consent to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • To comply with the law

The legitimate interests of Mister Horse j.s.a. are:

  • Comprehensive protection and increased comfort of our clients, i.e. users of our Service and Products;
  • Improvement of our Service and Products;
  • Operation and security of our Service and Products;
  • Prevention of damages, fraud and other violations of legal and/or contractual provisions (piracy and unlawful use of our Service and/or Products);
  • Legal protection, detection of offenders, enforcement of claims;
  • Providing information within direct marketing to our existing clients (news, special offers and general information about other goods, services and events which we offer that are similar to those that the client has already purchased or enquired about unless he/she has opted not to receive such information).

Retention of Data

Mister Horse j.s.a. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

In case the processing of your Personal Data is based on consent, your Personal Data will be processed only for the duration of the consent.

Transfer Of Data

Your Personal Data are processed within the European union, especially Slovak Repbulic.

Some of your Personal Data may be transferred outside the European union – the USA, to our processors, who process the data on our behalf. Your Personal Data will be transferred only to US companies, which ensure an adequate level of protection of the Personal Data in accordance with applicable legal regulations.

Mister Horse j.s.a. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a third country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Mister Horse j.s.a. may disclose your Personal Data to the following recipients:

  • Service providers (processors) – listed below;
  • Providers of legal, tax and accounting services;
  • Courts, law enforcement agencies;
  • Public authorities.

Disclosure for Law Enforcement

Under certain circumstances, Mister Horse j.s.a. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Service Providers

We may employ third party companies and individuals to facilitate our Service and/or Products ("Service Providers"), to provide the Service and/or Products on our behalf, to perform Service- and/or Product- related services or to assist us in analyzing how our Service and/or Products are used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics

Google Analytics is a web analytics service offered by Google LLC (USA) or Google Ireland Limited that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

BloomReach

BloomReach is an analytics and direct marketing service offered by BloomReach, Inc.. BloomReach uses the data collected to track and monitor the use of our Service as well as facilitates email marketing. You can prevent BloomReach from using your information for analytics purposes by opting-out. To opt-out of BloomReach service, please visit this page: https://www.bloomreach.com/en/about/control-your-data

For more information on the service, please visit the Terms of Service page of BloomReach: https://www.bloomreach.com/en/about/terms-of-use

Google Cloud

We store and safeguard Users’ data (registration and account information). This data is securely saved on our data centers hosted by Google Ireland Limited, which are physically located in Belgium and follow GDPR law. These data centers are also used for data storage in databases and as digital files, emails and hosting our website.

Amazon Simple Email Service

Amazon Simple Email Service is an email delivery service offered by Amazon Web Services, Inc. We use Amazon Simple Email Service for sending transactional and marketing emails. Amazon Web Services, Inc. follows the GDPR law. For more infromation in the service, please visit the Terms of Service page of Amazon Web Services: https://aws.amazon.com/service-terms/

Sinch

Sinch is an email delivery service offered by Mailgun Technologies, Inc. & Mailjet SAS. We use Sinch services for sending newsletter and marketing emails. Sinch companies follow the GDPR law. For more infromation in the service, please visit the Terms of Service page of Sinch: https://www.mailjet.com/legal/terms/

Sentry

Animation Composer plug-in, Premiere Composer plug-in and Mister Horse Product Manager app use Sentry.io error tracking, which collects information regarding runtime errors and crashes.

If any of our plugins or apps crashes, an error report is sent to Sentry.io servers and our plug-in or app prompts you to send more information. This is deemed useful to Mister Horse products development and by downloading and using the product, you agree to this doing so. If you do not agree, do not download or use the product. Sentry is a 3rd party service and is GDPR compliant. Visit Sentry.io - Security & Compliance for more information.

Other Services

Mister Horse j.s.a. also uses other cookie trackers for following purposes: Google Tag Manager (to manage HTML/JS tags), Post Affiliate Pro (to manage affiliate attribution). You may refuse the use of cookies by selecting the appropriate settings on your browser. You may refuse the use of cookies, which are not necessary for the functioning of our Service and/or Products also via our cookie bar.

Social networks

We operate accounts for our Services and/or Products on social networks. In this case, we only have limited permissions regarding the processing of your personal data and you should check the privacy policy of the specific social network operator.

Facebook and Instagram

Personal data for Facebook and Instagram is processed by Facebook Ireland Ltd. The terms and conditions for the processing of personal data can be found at https://www.facebook.com/policy and at https://help.instagram.com/519522125107875/?helpref=hc_fnav .

Within our profiles on these social networks, personal data may be processed for different purposes and we may be in different positions in relation to the operator of these social networks with respect to the purpose of the processing:

  • Managing our profile - in this case, we are the controller and the social network operator is the processor. For this purpose, we may use services provided by the social network operator, such as "data file customs audiences" for the management of audiences for advertising campaigns or "measurement and analytics" for the measurement of the performance and impact of advertising campaigns. This processing will take place when you interact with our profile or our campaigns. The following legal safeguards apply to the processing of personal data: https://www.facebook.com/legal/terms/dataprocessing
  • Statistical data - for the purpose of analysing the operation of our social network accounts (page traffic statistics), the social network operator provides us with statistical data in an anonymised form. In this case, we are joint controllers with regard to the processing of personal data. More information on the processing of personal data for this purpose can be found here https://www.facebook.com/legal/terms/page_controller_addendum .

A Facebook icon as well as an Instagram icon is featured on our Service. If you click on these icons while logged into your Facebook or Instagram account, the social network operator may associate your visit with your user account. The social network operator stores the data collected about you and uses it for its own advertising, market research and/or personalisation of its services and tools. We recommend that you always log out when you have finished using a social network. For more information regarding the processing of personal data by the social network operator and your rights, you should read their terms of processing (above).

YouTube

We also have a YouTube account and we publish our videos through YouTube also on our Service. There is also a YouTube icon on our Service. YouTube is operated by Google Ireland Limited. By visiting our website, starting a video or clicking on the icon, the social network operator may store the data collected about you and use it for its own advertising, market research and/or customisation of its services and tools. If you have a user profile on YouTube and do not wish to be associated with your profile, you must log out before activating the YouTube button. For more information regarding the processing of personal data by the social network operator and your rights, you should read its terms and conditions at https://policies.google.com/privacy .

Twitter

We also have a Twitter account. There is also a Twitter icon on our Service. The operator of this social network is Twitter, Inc. (USA). By clicking on the icon, the operator of the social network can store the data collected about you and use it for its own advertising, market research and/or customisation of its services and tools. For more information regarding the processing of personal data by the social network operator and your rights, you should read its terms of processing at https://twitter.com/privacy?lang=en .

Payments

We provide paid Products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Security Of Data

The security of your data is important to us. Mister Horse j.s.a. uses state-of-the-art information technology for the purposes of safe storage and transfer of your Personal Data. Your Data Protection Rights Under General Data Protection Regulation (GDPR) In relation to the procession of your Personal Data you have certain data protection rights. Mister Horse j.s.a. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete your Personal Data we have. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Mister Horse j.s.a. relied on your consent to process your Personal Data. You can withdraw your consent by contacting us through our website: https://www.misterhorse.com/contact-us. You can opt-out from receiving marketing emails easily by following an unsubscribe link included with each email.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

The right to object

You have the right to object at any time to processing of your Personal Data which is based on one of our legitimate interests. We shall no longer process the Personal Data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. If you object to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. You can object by contacting us through our website: https://www.misterhorse.com/contact-us . You can opt-out from receiving marketing emails easily by following an unsubscribe link included with each email.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by visiting this page on our website: https://www.misterhorse.com/contact-us

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